Privacy Policy for jernademiah.com

At jernademiah.com, we are committed to safeguarding your privacy and protecting your personal data. This Privacy Policy outlines how we collect, process, store, and protect the information you provide when accessing our website. We prioritize your privacy and adopt all necessary legal, technical, and security measures to ensure your personal data is handled in accordance with applicable laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

1. Commitment to Data Privacy and Protection

Your privacy is a top priority at jernademiah.com. We are dedicated to maintaining the confidentiality, integrity, and security of the personal information entrusted to us. All data processing activities are conducted in a transparent and compliant manner, ensuring the protection of your rights and freedoms at all times.

2. Scope of Policy and Data Controller

This Privacy Policy applies to all users of jernademiah.com and covers all personal data collected and processed via our digital platforms. For General Data Protection Regulation (GDPR) purposes, jernademiah.com is the data controller responsible for determining the purposes and manner in which personal data is processed.

If you have questions regarding this policy or your personal data, please contact us at: [email protected].

3. Categories of Data We Collect and Process

We collect various categories of personal data based on your interactions with our website:

– Usage Data: Includes details such as your IP address, browser type, time zone setting, pages visited, session duration, and browsing behavior on jernademiah.com.
– Account Data: Comprises full name, billing and delivery addresses, email address, and phone number provided at the time of registration or purchase.
– Profile Data: Encompasses purchase history, saved items, preferences, account settings, and behavioral interactions within the user account.
– Communication Data: Covers inquiry content, email correspondence, support requests, chat messages, and service-related communications.
– Technical Data: Includes device identifiers, operating system, browser plug-ins, screen resolution, hardware configurations, and other system specifications.
– Transaction Data: Pertains to payment methods, billing details, transaction amounts, and shipping information pertaining to products or services.
– Preference Data: Consists of marketing subscription consents, frequency of communications, and recorded preferences on products and services.

4. Legal Bases for Processing Personal Information

We process your personal data under the following lawful bases as permitted under GDPR and, where applicable, compliant with CCPA:

– Consent: When you have given clear permission for us to process your data for a specific purpose (e.g., receiving promotional emails or newsletters).
– Contractual Necessity: When data processing is required to fulfill a contract with you (e.g., order fulfillment, account creation).
– Legal Obligation: When processing is necessary to comply with a legal or regulatory requirement.
– Legitimate Interests: When processing is necessary for the legitimate interests pursued by jernademiah.com or third parties, provided those interests are not overridden by your rights and freedoms.

5. Your Rights Relating to Personal Data

Under GDPR and CCPA (where applicable), you have specific rights regarding your personal data. These rights include:

– Right of Access: You may request details regarding the personal data we hold about you.
– Right to Rectification: You have the right to request the correction of inaccurate or incomplete data.
– Right to Erasure: You may request the deletion of your data when it is no longer needed or your consent has been withdrawn.
– Right to Restrict Processing: You can request a limit on how we process your data in certain situations.
– Right to Data Portability: You can request your data in a structured, commonly used, and machine-readable format for transfer to another provider.

To exercise your rights, please email us directly at [email protected]. We will respond to all valid requests in accordance with applicable legal requirements.

6. Security Measures

To ensure the protection of your personal data, we employ robust security measures, including but not limited to:

– Encryption of data in transit via Secure Socket Layer (SSL) technology.
– Restriction of data access to authorized personnel only.
– Regular server backups and recovery protocols.
– Security training for staff handling personal data.
– Intrusion detection and firewall systems to monitor unauthorized access attempts.

7. International Data Transfers

Should your personal data be transferred outside your jurisdiction, including outside the European Economic Area (EEA), such transfers will be made in full compliance with applicable data protection laws. We rely on approved mechanisms such as Standard Contractual Clauses or adequacy decisions where applicable to ensure the same level of data protection.

8. Data Retention

We retain your personal data only for as long as necessary in alignment with the purposes stated in this Policy:

– Customer account data: retained for the life of the account and up to 6 years thereafter for tax and contractual purposes.
– Transaction data: retained for up to 7 years for financial reporting and compliance.
– Communication data: typically retained for 3 years for customer service management.
– Marketing preference data: retained until consent is withdrawn or deemed expired under regulatory guidelines.
– Technical and usage data: typically anonymized and aggregated, retained up to 24 months for service optimization.

9. Cookie Policy

jernademiah.com uses cookies and similar tracking technologies to enhance user experience and optimize performance. Cookies used include:

– Essential Cookies: Required for the core functionality of the website (e.g., session management, cart integrity).
– Functional Cookies: Enable enhanced features such as remembering language preferences.
– Performance Cookies: Collect aggregated data on website usage for performance optimization.
– Analytics Cookies: Help us understand how visitors interact with the site (e.g., Google Analytics).

10. Cookie Management and Compliance

Under GDPR and CCPA, we seek your explicit consent before placing non-essential cookies. On your initial visit, you’ll be presented with a cookie consent banner allowing you to accept, reject, or manage your cookie preferences. You may also configure your browser settings to control cookie activity or opt out of third-party tracking tools.

For California residents, the “Do Not Sell My Personal Information” link on our site allows users to opt out of the sale or sharing of personal information as defined under CCPA regulations.

11. Children’s Privacy

Our services are not directed to or intended for use by children under the age of 13. We do not knowingly collect personal information from children without verified parental consent. If we become aware of such data collection, we will promptly delete the information and take steps to prevent similar occurrences.

12. Policy Updates and Notifications

jernademiah.com reserves the right to modify this Privacy Policy as business and regulatory needs evolve. Substantive changes to this Policy will be reflected on this page, and where appropriate, we will notify you through the website interface or via email.

You are encouraged to review this Privacy Policy periodically to remain informed of how your personal data is protected.

13. Contact Us

For any questions, concerns, requests, or complaints regarding this Privacy Policy or the personal data we hold about you, please contact our Data Protection Officer at:

[email protected]

We are fully committed to complying with all applicable data protection laws and ensuring transparent, secure, and fair processing of your personal data.